- ORDER AND PRICE MODALITIES
Customers have the possibility to make all their orders from the website: www.esferic.com. Each client declares with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through www.esferic.com. By clicking on the "Pay" button during the purchase process, the member declares to fully and unreservedly accept all of these General Conditions of Sale. The data registered by www.esferic.com constitute proof of the transactions made between www.esferic.com and its users. www.esferic.com will confirm your order by sending an email. The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery. All taxes are included in the prices of our products, but do not include transport costs. The minimum purchase is € 10 (without considering shipping or other expenses). www.esferic.com reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the moment of the registration of orders (subject to availability of the product), except manifest typographical error. The products remain the property of the supplier until such time as the full payment of the price has occurred. www.esferic.com reserves the right to refuse an order from any member with whom you have a dispute.
www.esferic.com will do everything possible to please all its customers in the demand for the products. In case of unavailability of the product after the order has been placed, the customer will be informed by email of the cancellation of the order. As a result of this demand, the speed of the return in the customer's bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the "Delivery" clause.
Payment by card: (With or without PayPal) The purchase regulations are made by credit card. The bank cards accepted are: Visa and MasterCard. The purchase price will be charged to the customer's bank account, within 4 days from the date of the order and this will be considered effective after confirmation of their agreement with the bank payment centers. In the event that the POS (Point of Sale Terminal) informs of the denial of the card, the order will automatically be canceled, informing on-line the customer of said cancellation. Bank transfer: This payment method will not have any cost for the customer. The amount of the returns will be charged to the account indicated by the customer. To make the payment of an invoice must include: Invoice number. Name of the person who enters. You must go to www.esferic.com in the account number provided by the company. Send proof of income to the email: firstname.lastname@example.org sending in the receipt receipt. Paypal: In this modality, the payment will be charged according to the customer's contract with paypal, in the same way, the returns where the company has to pay any amount will be done in the same way. This mode has no cost to the customer.
For your safety www.esferic.com has relied on the payment system by credit card to a payment gateway. The bank details entered are encrypted and transmitted securely to the bank's servers and, subsequently, they are verified with the issuing bank to avoid possible fraud and abuse. This data entry procedure is guaranteed by SSL encryption technology (Secure Socker Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via the Internet to this relative information. to the bank details entered by the customer. Only the Bank and PayPal have access to the banking data linked to these means of payment, so that www.esferic.com does not know or record this information during the payment transaction.
The supplier will send the products whose final destination will be the address that the buyer establishes. Each time an order is sent, the buyer will receive an email. The transportation costs will be paid by the buyer. The purchase order corresponding to the order will be available at www.esferic.com, once the payment is confirmed, which can be viewed through the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT. www.esferic.com will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product delivered. The delivery time ranges between 1 and 3 business days. www.esferic.com will inform the client of the departure of the order, by sending an email. Each delivery is considered carried out from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, including the possibility of rejecting the package, if it had been opened or if it has obvious signs of deterioration. Reservations and complaints should be directed to www.esferic.com by email to the address that will be found on the website of www.esferic.com.
All products sold may be returned for 5 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law. Previously, the client must indicate his intention by email. www.esferic.com will answer by means of another electronic mail specifying the precise instructions for the return of the product. The return costs will be borne by the customer. The reimbursement to the customer's account as a result of this return will be made within 7 days of receipt of the goods by www.esferic.com. The return can not take place in any case if the products supplied were manifestly object of use. The products must be returned properly protected, in their original packaging, in a perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by www.esferic.com in the precise instructions for returning the product sent by email. In the event that the return was not accepted by the supplier because it is understood that the product whose return is intended, would have been used, these products will remain in the warehouse to be collected by the customer, for a period not exceeding thirty days from return. Neither can the packages be returned in which there is no attached element that allows the sender to be identified (order number, name, address, ...). The expenses and risks linked to the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition. Through www.esferic.com you can make refunds of the products purchased for the amount of them. Once the returned products are received, www.esferic.com will verify that they are in good condition and will proceed to the payment of the amount paid minus the shipping costs, regardless of the amount of the returned product. Anyone who returns your product will receive an email informing you of the amount of your refund.
The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. In accordance with this standard, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to it of any lack of conformity. The consumer and user has the right to repair the product, its replacement, the price reduction or the termination of the contract.
- RESPONSIBILITY, LITIGATION AND APPLICABLE LEGISLATION
www.esferic.com could not be considered responsible for the breach of the contract concluded in case of stock-outs or product unavailability, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire. In case of litigation, the user will be directed to www.esferic.com by priority to obtain a friendly solution. The Courts of Valencia are the only competent ones. These general conditions of sale in Spanish will be interpreted and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, interpretation or execution will be presented to the Courts of Valencia, to which expressly exclusive attribution of competence is made.
- MODIFICATION OF THE GENERAL CONDITIONS OF SALE
www.esferic.com reserves the right to modify the general conditions of sale without prior notice, may change, delete or add both the content and services provided through it as the way in which they appear presented or located in your servers. These changes must be accepted by the User each time a purchase is made through the website www.esferic.com.